As a hotel owner or manager, you know that a property management system (PMS) is the backbone of your hotel's operations. From managing reservations and room inventory to processing payments and tracking guest data, a PMS (Property Management System) is an essential tool for running your Hotel or Guesthouse business. But with so many cloud-based PMS solutions on the market its a real minefield! How do you choose the right one for your hotel?

Here are 10 things to look for when selecting a new cloud-based PMS solution:

1.       Comprehensive functionality

Make sure that the PMS solution you choose offers comprehensive functionality to meet all of your hotel's needs. This should include reservation management, room inventory tracking, payment processing, and guest data management, among other features.

GuestDiary.com offers comprehensive functionality to meet all of your hotel's needs, including reservation management, room inventory tracking, payment processing, and guest data management. Our system is designed to be easy to use and flexible, so you can customize it to meet your specific needs.

2.       Easy integration with other software tools

The PMS solution you choose should integrate seamlessly with other software tools that you use, such as channel managers, booking engines, and revenue management tools.

Our PMS solution integrates seamlessly with our own software, we have our own channel manager, booking engine, and website/CMS tools already in-house! This makes it easy to streamline your operations and ensure that all of your systems are working together seamlessly.

3.       User-friendly interface

Look for a PMS solution with a user-friendly interface that is easy to navigate and understand. This will make it easier for your staff to learn and use the system effectively.

GuestDiary.com has a user-friendly interface that is easy to navigate and understand. Our system is designed with your staff in mind, so it's intuitive and easy to use.

4.       Cloud-based technology

Choose a cloud-based PMS solution that offers the flexibility and convenience of cloud-based technology. This will allow your staff to access the system from anywhere, at any time, and from any device.

Our PMS solution is built on cloud-based technology, which means that you can access it from anywhere, at any time, and from any device. This makes it easy to manage your hotel's operations, no matter where you are.

5.       Mobile compatibility

Make sure that the PMS solution you choose is mobile-compatible, so that your staff can access it from their mobile devices while on the go.

GuestDiary.com is mobile-compatible, which means that you and your staff can access it from your mobile devices while on the go. This is particularly useful for staff members who are on the move and need to access the system quickly.

6.       Robust reporting capabilities

Look for a PMS solution with robust reporting capabilities, so that you can track key metrics and performance indicators, such as occupancy rates, average daily rate, and revenue per available room.

GuestDiary.com is mobile-compatible, which means that you and your staff can access it from your mobile devices while on the go. This is particularly useful for staff members who are on the move and need to access the system quickly.

7.       Integration with online travel agencies (OTAs)

Choose a PMS solution that integrates with popular online travel agencies (OTAs) like Booking.com and Expedia, so that you can streamline your booking process and reach a wider audience.

GuestDiary.com is mobile-compatible, which means that you and your staff can access it from your mobile devices while on the go. This is particularly useful for staff members who are on the move and need to access the system quickly.

8.       Customizable settings

Look for a PMS solution with customizable settings, so that you can tailor the system to meet the specific needs of your hotel.

GuestDiary.com is mobile-compatible, which means that you and your staff can access it from your mobile devices while on the go. This is particularly useful for staff members who are on the move and need to access the system quickly.

9.       Excellent customer support

Make sure that the PMS solution you choose offers excellent customer support, with knowledgeable staff who are available to help you troubleshoot any issues that arise.

GuestDiary.com is mobile-compatible, which means that you and your staff can access it from your mobile devices while on the go. This is particularly useful for staff members who are on the move and need to access the system quickly.

10.   Strong security features

Finally, choose a PMS solution with strong security features, to protect your guest data and ensure that your system is safe from cyber threats.

Our PMS solution has strong security features to protect your guest data and ensure that your system is safe from cyber threats. We take security seriously and are constantly monitoring our system to ensure that it is up to date and secure.

By keeping these 10 things in mind when choosing a cloud-based PMS solution for your hotel, you can find a system that meets your specific needs and helps you streamline your operations, grow your revenue, and deliver outstanding guest experiences.