Sales & Support Representative (France)

Excellent Bonus Package

Who Are AccuBook (T/A GuestDiary.com)?

Established in 2002 and based in Donegal Town, Co. Donegal, AccuBook LTD (T/A GuestDiary.com) currently build and sell software tools to the Hospitality industry in Ireland, UK, France and Vietnam.

Our core product offering is an all-in-one cloud-based software solution called GuestDiary.com (www.guestdiary.com) which we build completely in-house in Donegal Town.

The GuestDiary.com software suite includes…

  • A Cloud Based front desk solution for small to medium sized Hotels & Guesthouses

  • A Channel Manager product to allow hotels to connect to a wide array of OTA (online travel agent) channels

  • Booking engine technology for Hotels & Guesthouses

  • Modern responsive & multilingual Website solutions, with a bespoke CMS (content management system) backend

  • Marketing support & services to Hotels & Guesthouses

Sales Representative Position

Position Overview

AccuBook LTD (T/A GuestDiary.com) are now seeking a skilled & experienced French Speaking Sales & Support Representative to join our expanding sales team in Donegal Town, Co. Donegal.

This position will primarily involve travel to France, a full clean drivers licence is essential.

The successful candidate will oversee relationships with the company’s existing Hotel, Guesthouse and B&B customers in France, providing support, and mentoring customers on all aspects of the hospitality business as required.

You will primarily be responsible for acquiring new customers within the French market.

You will be a proven sales professional, responsible for developing sales plans and utilising both online and offline sales tools to increase sales and brand awareness.

The ideal candidate will have outstanding communication skills, be confident and self- sufficient in building strong relationships with existing and new customers.

Key Responsibilities

  • Developing and sustaining solid relationships with our existing customers.

  • Addressing and resolving customer queries by phone, email, onsite and via any other channels

  • Developing a complete understanding of customer needs and proposing solutions

  • Expanding relationships with existing customers

  • Acquiring new customers in the French Market

  • Meet sales targets and contribute to team targets

  • Carry out cold calling to create interest in products and services

  • Devising sales plans, and actively contributing to the sales process

  • Develop an in-depth understanding of all software products developed by the company

  • Actively provide feedback on our software products and contribute to the further development of all software products.

  • Travel as required, to facilitate sales and marketing of our products.

  • Market and promote a portfolio of our products by writing and designing sales literature and attending industry events

The Ideal Candidate Will Have...

  • No issue travelling as required to meetings with customers

  • A full clean drivers licence

  • A proven track record in a sales environment

  • A very self-motivated and organised approach

  • The ability to build a rapport with our customers through excellent communication skills

  • The ability to handle multiple client accounts as required

  • Strong negotiation and leadership skills and exceptional customer service skills

  • Outstanding verbal and written communication skills

  • An understanding of the Hotel/Hospitality sector advantageous but not essential

Job Type: Full-time, Permanent

Additional pay:

  • Performance bonus