At GuestDiary.com, our mission is to empower hotels and guesthouses like yours, not empty your pockets!

We recognize the need for an advanced, comprehensive and all-in-one hospitality software solution that doesn't come with a hefty price tag.

Ah, autumn – the time of pumpkin’s, cosy jumpers, and Halloween festivities. While most people are busy deciding whether they want to be a vampire or a werewolf, hoteliers might be pondering over another pressing matter: whether to switch their hotel software and Property Management System (PMS). It might not be as fun as dressing up for Halloween, but it's certainly crucial!

Hotel Yield Management and Rate Flexing

Sezam 24 Checkin Kiosk

If you're a hotel manager or owner in 2023, you don't need us to tell you that the hospitality industry is going through seismic shifts. With consumers demanding more each year, staying ahead of the curve is more challenging than ever. One area where many hotels lag—and can't afford to—is their software systems. In today's highly competitive landscape, outdated hotel software isn't just an inconvenience; it's a strategic liability that comes with its own set of invisible costs.

Revenue Management Questions

We do expect to have a Rate Management tool available in mid 2024 but this first version will be simple and will move rates into different buckets (defined by the hotel) depending on how many of the rooms are sold with the ability to over-ride specific days.

Would it be useful if you knew that every guest turning up at your property had already paid and that you did not have to take time and effort to charge the guests? This is possible, in theory at least, but as usual will come with a few caveats and questions, some of which we cannot answer at present.

Hotel Self Service Checkin Kiosk

Occupancy Based Pricing in the Hotel Industry

The hospitality industry is competitive and dynamic, with guests always expecting the highest level of service. As a hotel or guesthouse owner/manager, you are tasked with a multitude of responsibilities, from managing reservations to optimizing guest experiences and streamlining your operations. The good news is, there is an array of technological tools available today designed to make your life easier