The GuestDiary.com Blog

Tips, tricks and loads more useful information for any Hotel, Guesthouse or B&B owner or manager

Gerry Haughey Gerry Haughey

Join GuestDiary.com At The 2022 Hospitality Expo

Join us at this years Hospitality Expo in the RDS Dublin on the 11th and 12th October 2022. Its actually a pretty good day out for Hotels and Guesthouses as it covers everything from coffee machine suppliers to bed linen providers and of course technology suppliers like ourselves.

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Gerry Haughey Gerry Haughey

GDU Ninja Update 5

If anyone can challenge the dominance of the OTA's for seling rooms online, it is likely to be Google, but they themselves have something of a delicate balancing act to follow. In this short video find out exactly what is Google Hotelads and the difference between 'Free Booking Links' and 'Paid Ads'.

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Gerry Haughey Gerry Haughey

GDU Ninja Update 4

How often have you found that someone has changed room rates hours after you just entered a rate for a wedding or event? Or maybe the weekend Receptionist didnt realise a high rate has been set up because an event had just been annnounced for a specific date?

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Gerry Haughey Gerry Haughey

GDU Ninja Update 3

In the real world, Hotels and Guesthouses operate with a wide range of staff over multiple shifts and keeping everyone uptodate on what is happening when can be difficult.

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Gerry Haughey Gerry Haughey

GDU Ninja Update 2

Ok, at 12 minutes this is not our usual 3/4 minute video, but arguably good Revenue Management controls the proftibaility of your Hotel or Guesthouse so it was always going to be difficult to do in a short video. Still Revenue Management is a subject you can get courses and qualifications in, so a 12 min video was the shortest summary we can do.

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Gerry Haughey Gerry Haughey

GuestDiary Team up with Airbnb

GuestDiary Team up with Airbnb

GuestDiary are happy to announce the connection via their Channel Manager with American Giant Airbnb.

Airbnb is an American company that operates an online marketplace for lodging, primarily homestays for vacation rentals, but is starting to challenge incumbent Online Travel Agents in the B&B, Guesthouse and even Hotel Sector.

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Gerry Haughey Gerry Haughey

GDU Ninja Update 1

Designed to help the busy Hotel or Guesthouse, the Shopping Basket allows you to respond to customer queries by building their reservation in the Shopping Basket and emailing it to them automatically. The customer then only has to enter their credit card details to place the reservation.

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